Welcome to Sonaly Tea! These terms and conditions outline the rules and regulations for the use of http://sonalytea.com/. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Sonaly Tea’s website if you do not accept all of the terms and conditions stated on this page.
- Introduction
By placing an order with Sonaly Tea, you agree to abide by these terms and conditions. These terms apply to all visitors, users, and others who access or use the website. - Order Acceptance and Payment
2.1 Your placement of an order does not guarantee acceptance. Sonaly Tea reserves the right to accept or decline your order for any reason.
2.2 All orders are subject to availability. In the event of any supply difficulties, we reserve the right to substitute items with products of equal or greater value without notice.
2.3 Prices for all products are listed in the applicable currency and are subject to change without notice. - Shipping and Delivery
3.1 Sonaly Tea will make every effort to deliver your order within the estimated delivery timeframe. However, delays may occur due to unforeseen circumstances.
3.2 Shipping charges and estimated delivery times are provided during the checkout process.
3.3 Sonaly Tea is not responsible for any customs and import duties that may apply to your order. - Returns and Refunds
4.1 Sonaly Tea strives for customer satisfaction. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to discuss options for return or replacement.
4.2 Refunds will be issued in the original form of payment, and the customer is responsible for return shipping costs. - Privacy Policy
5.1 Sonaly Tea respects your privacy and is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. - Intellectual Property
6.1 The content on this website, including but not limited to text, graphics, logos, and images, is the property of Sonaly Tea and is protected by intellectual property laws. - Governing Law
7.1 These terms and conditions are governed by and construed in accordance with the laws of West Bengal, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of West Bengal - Changes to Terms and Conditions
8.1 Sonaly Tea reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting to the website.
By using this website and placing orders with Sonaly Tea, you signify your acceptance of these terms and conditions. If you do not agree, please refrain from using our site.
If you have any questions or concerns, please contact us at [contact@sonalytea.com].
Last Updated: 20th December 2023